Terms of use

1. Who we are

Parking Ease is run by Pranav Harsh in Bengaluru, India (“we”, “us”). We provide the website and booking tools. We don't own, manage or inspect the parking spaces listed — each space is offered by its host, and the parking arrangement is between the driver and the host.

2. Your account

• You must be at least 18 years old to create an account.
• Give accurate details and keep them up to date. One person, one account.
• Keep your password private. You're responsible for what happens on your account.
• We may suspend or close an account that breaks these terms, misleads other users, or puts anyone at risk.

3. For drivers

• Book only the vehicle type you selected, and park only in the space and time you booked.
• Follow the host's access instructions and any signs at the location.
• Leave by the end of your booking. Overstaying may mean extra charges from the host or your vehicle being moved at your cost.
• You're responsible for your vehicle and anything in it. Parking is at your own risk unless the host has agreed otherwise in writing.

4. For hosts

• Only list a space you have the right to rent out — you own it, or you have permission from the owner, society or landlord.
• Describe the space honestly: location, size, vehicle types, access and amenities. Keep the pin on the real entrance.
• Keep the space available for confirmed bookings. If you can't, cancel as early as possible.
• You're responsible for following local laws, building rules and any taxes on what you earn.
• We review new listings and may reject or remove any listing at any time.

5. Prices, fees and payment

Hosts set their own hourly price and may set a daily maximum. Parking Ease keeps a commission on each booking, shown to the host and recorded with the booking. A service fee may also be added to the price the driver pays; if so, it is shown before the driver confirms. We may change fees for future bookings; bookings already made keep theirs.

Paying by UPI. Where online payment is switched on, the driver pays the host directly from their own UPI app (Google Pay, PhonePe, Paytm, BHIM or any other) to the UPI ID the host has given us. Parking Ease does not receive or hold this money. The space is held while the driver pays; the booking is confirmed when the host confirms the money arrived. The host then owes Parking Ease the commission (and any service fee) on that booking and must pay it when asked. A driver must only say they have paid after the money has left their account, and a host must only confirm after it has reached theirs; false claims or confirmations can lead to suspension.

Paying at the space. Where online payment is not available, or the host has not added a UPI ID, the booking is confirmed straight away and the driver pays the host directly on arrival.

Hosts and tax. Hosts are responsible for giving correct payout details and for any tax due on what they earn.

6. Cancellations

See our cancellation and refund policy.

7. Things you must not do

• List fake spaces, spaces you don't control, or misleading photos or details.
• Use Parking Ease for anything illegal, or to harass, cheat or endanger anyone.
• Arrange bookings off the platform to avoid the service fee after meeting through Parking Ease.
• Scrape, copy or try to break into the site, or interfere with how it works.

8. Map and place data

Maps, addresses and public parking information come from OpenStreetMap contributors and other public sources. They can be out of date or wrong. Public parking shown on the map is for information only and can't be booked through Parking Ease.

9. Our responsibility

We provide Parking Ease “as is”. We work to keep it running and accurate, but we can't promise it will always be available or error-free. As far as the law allows, we aren't responsible for loss, damage, theft, fines or disputes arising from a parking arrangement between a driver and a host, and our total liability to you for any claim is limited to the service fee we earned on the booking concerned. Nothing here limits rights you have under consumer protection law.

10. Disputes between users

If something goes wrong with a booking, first try to sort it out with the other person. If you can't, contact us and we'll look at what we can do, including suspending accounts that break these terms.

11. Changes and law

We may update these terms. If the change is important, we'll show a notice on the site. Using Parking Ease after a change means you accept the new terms. These terms are governed by the laws of India, and the courts in Bengaluru, Karnataka have jurisdiction.

12. Our code

The Parking Ease software, design and content are proprietary. Copying or reusing them without written permission is prohibited.